COMPLAINT LETTERS THAT GET RESULTS

We’ve all heard that the squeaky wheel gets the grease. But is it true? You bet it is! And this new course, presented through the University of New Orleans Metropolitan College, shows you how to get greased like never before! Complaint Letters that Get Results is designed for anyone who feels that they’re getting the runaround, being taken advantage of, or simply given unsatisfactory service and wants to make it right. You'll learn how easy it is to get what you need by communicating clearly, succinctly, and forcefully—if necessary. Topics include how to write standard business letters for filing complaints as well as writing letters of commendation for a job well done.

Schedule for the Spring 2008 Semester

Title: Complaint Letters that Get Results 

Dates: TBA

Times: 6:30 p.m.–8:30 p.m.

Where: UNO Lakefront Campus

Registration: Pre-register by contacting the University of New Orleans Metropolitan College or by calling 504-280-7100.

Tuition: Cost of this four-session course is $75, plus $16.30 for the course text (purchased from the instructor the first day of class).

Course Text: Getting Grease—A Guide to Effective Compliant Resolution and Consumer Protection. This book may be purchased from the instructor on the first day of class, or purchased in advance from this site.